Privacy Policy

Last updated: 12 December 2025

Laavan Phere (“we”, “our”, “us”) operates an online matrimonial platform designed to help users find compatible matches. We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, share, and safeguard your personal information when you use our website and services.

By creating an account or using Laavan Phere, you agree to this Privacy Policy.


1. Information We Collect

a) Information you provide

  • Name, gender, date of birth, marital status
  • Contact details such as email and phone number
  • Profile details (education, occupation, income, religion, caste, lifestyle preferences, family details)
  • Photos, videos, and descriptions you upload
  • Partner preferences
  • Messages, interests, and interactions with other users
  • Support requests or feedback

b) Automatically collected information

  • IP address, browser type, device information
  • Pages viewed, time spent, and log data
  • Cookies and similar technologies

c) Information from third parties

  • Identity verification or fraud-prevention partners
  • Payment gateway records (we do not store full card details)
  • Social sign-ins, if you choose to connect them

2. How We Use Your Information

  • Create and manage your account
  • Display your profile to other registered users (based on your settings)
  • Suggest compatible matches
  • Enable communication between members
  • Process subscriptions and payments
  • Improve features and user experience
  • Detect and prevent fraud or misuse
  • Provide customer support
  • Comply with legal obligations

We do not sell your personal information.


3. Sharing of Information

  • With other members according to your visibility settings
  • With service providers (hosting, analytics, messaging, payments) under confidentiality agreements
  • For legal reasons or to protect safety and rights
  • During business transfers such as mergers or acquisitions

We do not publicly display your phone or email unless you choose to share it.


4. Cookies & Tracking Technologies

We use cookies to keep you signed in, remember preferences, analyze traffic, and improve performance. You can manage cookies in your browser settings, but disabling them may affect functionality.


5. Data Security

We use reasonable technical and organizational safeguards to protect your data. However, no online system is completely secure, and we cannot guarantee absolute protection.


6. Data Retention

We retain your data while your account is active and for a reasonable period afterwards for legal and security purposes. You may request deletion at any time.


7. Your Rights & Choices

  • Access, correct, or update your information
  • Change profile visibility and communication preferences
  • Delete your account and request data removal
  • Withdraw consent (where applicable)
  • Object to or restrict certain processing

Contact us to exercise these rights (details below).


8. Children’s Privacy

Our platform is only for individuals legally eligible for marriage. We do not knowingly collect data from users below the legal marriageable age. If discovered, such data will be deleted.


9. International Transfers

Your data may be stored or processed outside your country. We ensure appropriate protections for such transfers.


10. Links to Other Websites

Third-party links on our site are not covered by this Privacy Policy. Please review their policies before sharing data.


11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted here with the revised date. Continued use of our services means you accept the changes.


12. Contact Us

Laavan Phere – Privacy Team
Email: support@laavanphere.com